Contact & About
Questions, feedback, feature requests — we read every message and respond within 24 hours.
Whether you're hitting a snag with an import, have a feature idea, or just want to say hi — we're here for it. Scrapit is a small, focused team and we genuinely care about your experience.
We aim to reply within 24 hours on weekdays.
Check the Docs first — most answers are there.
You can also reach us via the Shopify App Store support channel.
We read everything and reply personally from ask@scrapit.app.
About Scrapit
Scrapit started as an internal tool. We were tired of manually copying product data from supplier sites into Shopify — so we built a scraper. Then we made it good enough to share.
Scrapit does one thing and does it well — getting products from any website into your Shopify store with the least friction possible. No bloat, no feature creep.
We don't store your scraped product data on our servers. AI scraping uses your own Gemini API key. Your store data is only accessed through Shopify's official APIs.
We ship updates regularly based on merchant feedback. If you run into a site Scrapit can't handle, let us know — we'll investigate and fix it.
"I built Scrapit because every other tool I tried was either too complicated, too expensive, or broke on half the sites I tried. I wanted something that just worked."